Get back to building your business without the chaos.
SwiftHQ builds simple support tools for founders who want to run their business, not manage software.
We keep customer support out of your inbox and out of your way, so you can focus on selling.
A preview of tools built for how small businesses actually work.
Simple workflow. Nothing else.
Customer questions come in. You answer them. You hit send. That’s it. No queues to manage. No rules to configure. No manuals to read. SwiftHQ keeps support out of your inbox and out of your head, so you can get back to selling.
SwiftService
Customer support that doesn’t interrupt your day. Fewer back-and-forths, faster answers, and less pressure on you. No technical skills required.
Why businesses choose SwiftHQ
We understand the challenges of running an online business. Our tools are designed to give you back time, not take it away.
Less to manage
Customer questions get handled without you having to decide what goes where or who should respond.
Know what’s going on
See what customers are asking and where things get stuck, without digging through reports.
Everything in one place
Messages from email, chat, and social all show up together, so nothing slips through the cracks.
Built for non-technical owners
You don’t need to learn a new system or think like a developer to use it.
Get started quickly
Set it up fast and get back to running your business instead of configuring software.
Fits small teams
Works whether it’s just you or a few people helping out. No enterprise overhead.
Works with what you already use
Connects to your existing store and tools so you don’t have to rebuild how you work.
Loved by small business owners
"SwiftHQ cut our response time in half. Our customers are happier, and so is my team."
"Finally, a help desk that doesn't require a PhD to set up. I was live in under 10 minutes."
"The knowledge base feature alone saved us hours each week answering the same questions."
Our Principles
How we approach building software at SwiftHQ
Make things easier, not heavier.
We remove unnecessary steps so running your business feels more manageable, not more complicated.
Earn trust by being reliable.
Our tools are built to show up every day, do what they promise, and stay out of your way.
Ship only what helps.
No feature sprawl. No distractions. We add things only when they clearly move you forward.
Writing
How We Think